Shipping & Delivery

At MARELUME™, we carefully prepare every order to ensure your products arrive safely and ready to become part of your space.

We offer Worldwide Shipping, so you can enjoy MARELUME™ products wherever you are.

Order Processing

Orders are processed after payment has been successfully confirmed.

We carefully prepare and package every order before it is shipped.

Shipping & Delivery Time

We offer Worldwide Shipping.

The estimated delivery time is 3–5 business days after your order has been processed and shipped.

Please note that delivery times are estimates and may occasionally vary due to customs procedures, carrier delays, weather conditions, holidays, or circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

You can use your tracking number to follow your package and check its delivery progress.

International Orders & Customs

Because we offer worldwide shipping, international orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Any applicable customs duties, import taxes, or local fees are the responsibility of the customer unless otherwise stated at checkout.

Customs procedures may also affect the final delivery time.

Delivery Address

Please make sure that your shipping address is complete and accurate when placing your order.

If you notice an error in your shipping information, please contact us as soon as possible at khawmarellume@gmail.com We will do our best to assist you, but we cannot guarantee that an address can be changed once your order has been processed or shipped.

Delayed or Missing Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, or your local delivery carrier.

If your package appears to be delayed or lost in transit, please contact us at khawmarellume@gmail.com  with your order number and tracking information so we can assist you.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible at khawmarellume@gmail.com  and provide your order number along with clear photos of the package and the damaged product.

This information will help us review the situation and determine the appropriate next steps.

Questions About Your Order?

We're here to help.

For any questions regarding shipping or delivery, please contact us at [your email address] and include your order number whenever possible.

MARELUME™  Light. Sound. Scent.